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Frequently Asked Questions

We are currently adding to our FAQ section as topics are needed. Please check here if you have a question that we haven't answered elsewhere. If you still don't find the answer, please send us an email which we will respond to as quickly as possible.

Support

Sunshine POS has one of the best reputations for after-the-sale support in the market for our software programs. We pride ourselves on our commitment to customer service and believe in your success. Remote Support via TV Quick Support or Zoom Support

Software Programs

All of our software programs provide unlimited support as long as you are on the current version. Email us at support@sunshinesupport.com or call (623) 328-8919. In order to continue to offer free support, we cannot accept support calls on our toll-free order line.

Hardware

If you have a problem with a hardware item purchased through us for use with any of OUR software programs we sell, we are generally very able to solve any problem you are having. If it is for use with another software or hardware item, we may not have experience with it and we may not be able to give you specific advice and you will likely need to contact the producer of the software or hardware for assistance. It doesn't mean we won't try but we cannot promise to know how every piece of hardware interfaces with all of the different software and computer systems available today. A knowledgeable local computer professional can also often determine the problem and come up with a solution.

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Sunshine POS, LLC
40913 N 3rd Ave
Phoenix, AZ 85086
Orders, Inquiries, Tech Support: (623) 328-8919
Or send an EMAIL to
info@sunshinesupport.com